Customer Care & Compliance

Taxes, Import Duties and Customs

Applicable to all international shipments

Any import duties, taxes, customs charges, clearance fees or other charges imposed by the destination country are the sole responsibility of the recipient. Ezokhetho will not be responsible for any additional costs incurred by the recipient in connection with the importation or delivery of an order.

Customers are responsible for ensuring that their order complies with all applicable customs requirements, laws and regulations of the country to which the products are being shipped. Ezokhetho will not be liable for any delays, additional charges, confiscation or other consequences arising from a recipient’s failure to comply with the applicable laws and regulations of the destination country.

Please note that international orders may be subject to inspection by customs authorities. Customs authorities may open and inspect packages where required by law. The value and relevant details of the goods will be accurately declared on the documentation accompany.

Need Assistance?

For further clarification regarding international orders, declarations, or shipping logistics, please contact our team at info@ezokhetho.com.